Bourne Road Mazda in Kent is celebrating its 50th anniversary as a Mazda franchise.
The family business has been part of the Mazda dealer network since 1972 and received a commemorative plaque to mark the occasion.
Andrew Mooresmith, managing director of Bourne Road Garage, has worked at the dealership for 42 years. He said, “You have to keep doing what you do best,” adding, “We have a family business culture and we have many loyal customers who come back because of the service we provide.
Bourne Road Garage began selling Mazda cars in 1972 from the same site it occupies today. The company’s history predates Mazda with Edwin Henry Braddon, grandfather of current owner Peter Braddon, purchasing the site on Bourne Road in Crayford on April 1, 1938, for his haulage and engineering business. By the 1960s the company had moved into car retail, workshop and service station, and after a brief period of selling Ford and Datsun products, it became a Mazda dealership in 1972 .
Over a third of Bourne Road Garage employees have worked for the company for over 20 years.
Sales Manager Garth Vincer, a 22-year veteran at the garage, said: “It’s our focus on people – both staff and customers that has been key to our success over the past five last decades. Adding: “We have a customer who has been at the dealership for 40 years and customers who still come to us for maintenance despite traveling hundreds of miles, and I think the key to that is to make the process of maintenance easier. buying a car, we don’t put pressure on people, we give customers the choice and let it flow We empower all of our sales staff to make decisions so customers receive personalized service, and this focus on customer service also extends to service and parts.
A long-time supporter of the local Rotary club and its charitable activities, Bourne Road Garage has also been active in the local community of Crayford and the Borough of Bexley for decades. The dealership’s site even features a pair of listed streetlights that the company rescued. scrap when a local theater was demolished in the 1960s.
Jeremy Thomson, Managing Director of Mazda UK, added: “It is an absolute pleasure to be at Bourne Road Garage and to recognize the hard work, dedication and commitment shown by Andrew Mooresmith and his team over the of the past five decades. The industry has changed dramatically over the past 50 years, but with the dedicated team at Bourne Road combined with the exciting Mazda vehicles on offer, the dealership has been integral to our success in the UK.
Mazda Motors UK celebrated its own 20th anniversary last year, having been established on August 1, 2001.
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