An Oak Island woman bought a car from online dealership Vroom in November, then said she spent the next four months calling, emailing and filing complaints trying to get the tags and the title of his car.
YOUR TV OR STREAMING DEVICE. BUT WRAL VIEWER PURCHASED A CAR ONLINE. THE OTHER ROOM THEN SPENT THE NEXT 4 MONTHS TRYING TO GET ITS LABELS AND TITLE. >> 5 ON YOUR SIDE HAVE DISCOVERED WHAT HAPPENED. MAY VIOLATE NORTH CAROLINA LAW TONIGHT, KEELY ARTHUR EXPLAINS WHY THE DMV MAY ACT WHEN YOU BUY A CAR. OFTEN YOU GET A TEMPORARY LABEL SO YOU CAN WAIT FOR THINGS LIKE A PERMANENT LABEL AND A TITLE TO PROCESS. >> WELL, A WOMAN TELLS US THE PROCESS TOOK SO LONG WITH THE CHAMBER. SHE WENT THROUGH 3 TEMPORARY TAGS AND HAD LEGAL PROBLEMS WHILE WAITING. >> KIMBERLY SANDS IS A REAL ESTATE AGENT IN OAK ISLAND NO YES, SANDS IS REALLY HER LAST NAME IS A GREAT DAY TO BE AT THE BEACH. BUT WHAT STARTED AS A WALK ON THE BEACH TURNED INTO A BATTLE FOR MONTHS AS SHE TRYED TO KEEP THE CAR SHE BOUGHT IN BROOME LEGAL. I CAN’T TELL YOU HOW MANY TIMES I CALLED AND EMAILED AND IT IS SO FRUSTRATING WHEN HIS FIRST TEMPORARY LABEL WAS NEARLY EXPIRED IN JANUARY. >> Sands reached out to lure another several times, but she did not receive him in time and called him again. EXPIRED TAX. SO WHAT WILL I GET STOPPED BY A POLICE OFFICER AND I GET A TICKET AND THE GENTLEMAN ON THE PHONE JUST SEND IT TO US WILL PAY 2 WEEKS STOPPED BY A POLICE OFFICER. THEY CAME A WARNING TICKET. IT WAS SEVERAL DAYS BEFORE ROOM HUNDRED. RINGING A SECOND TEMPORARY LABEL IN FEBRUARY TO HAVE THIS ON MY CAR. ON MARCH 4, IT EXPIRED. REPEAT AS I AM FOR THE SECOND TIME. THE EXACT SAME ONE ROOM AND EVER GIVE A CLEAR EXPLANATION FOR THE DELAYS. BUT AT ONE POINT, THE CLAIMED SANDS DOES NOT HAVE THE APPROPRIATE INSURANCE TO REGISTER THE CAR WHEN IT ACTUALLY DID IT. THEN LATER THE CHAMBER SAID THEY ARE WAITING FOR A THIRD PARTY TITLE IN SOCIETY. I WANT IS THAT MY HANDS ARE LINKED RIGHT NOW. I DRIVE WITH AN EXPIRED TEMPORARY TAG. A NORTH CAROLINA DEALER HAS 20 DAYS TO REQUEST PERMANENT TAGS. ACCORDING TO SANDS RECORDS, THE ROOM TOOK 95 DAYS. SIMILAR ISSUES GOT ROOMS, COMPETITOR CARVANA BANNED FROM SELLING CARS IN WAKE COUNTY FOR 6 MONTHS. >> BUT HERE’S THE DIFFERENCE. Froome is an honor. THE DMV HAS JURISDICTION BECAUSE THEY DO NOT HAVE A PHYSICAL DEALERSHIP IN NORTH CAROLINA. SO THE DMV CAN ACT AGAINST FROOME. HOWEVER, THE NORTH CAROLINA ATTORNEY GENERAL’S OFFICE IS INVESTIGATING 19 TITLE AND LABEL COMPLAINTS AGAINST LAST YEAR AND HAS BROADEST AUTHORITY THAT POLICE OFFICERS CANNOT COME BEHIND ME AND BRING ME MORE THAN 5 ON YOUR SIDE. REACHED THE CHAMBER ABOUT THE SABLES CASE IN ABOUT A WEEK LATER SHE OBTAINED HER PERMANENT TAX. >> STILL SHE CONSIDERING TAKING LEGAL SERVICE I AM JUST COMPLETELY FRUSTRATED THE CHAMBER TELLS US THEY ARE AWARE OF THESE DELAYS AND ARE WORKING TO RESOLVE THE PROBLEM. WE ALSO REACHED SEVERAL NORTH CAROLINA TRANSPORTATION COMMITTEE LEGISLATIVES. MOST OF THEM SAID THEY ARE NOT AWARE OF THIS PROBLEM. BUT REPRESENTATIVE MARTIN GREER SAYS IT IS SOMETHING WHICH PROBABLY SHOULD BE ADDRESSED AT THE GENERAL ASSEMBLY. >> KEELY ARTHUR, 5 BY YOUR SIDE >> AS TO THE BOMB CAR OTHERS
Chester T. Dean 
